Thank you for shopping with us! We aim to provide a smooth shopping experience and deliver your order in the quickest time possible. Please read our shipping policy below:

Shipping Timeframe

Orders are typically processed within 2–3 business days after they are placed.

Tracking number will be provided after order is shipped to your contact information.

Standard shipping times may vary depending on your location, but the maximum delivery time for any order is 12 days from the date of purchase.

If your order has not arrived within 15 days, please contact us immediately for assistance.

Money-Back Guarantee

If your order has not been delivered within 15 days, we will offer you a full refund.

Returns

To be eligible for a return, the item must be in its original condition with all tags still attached.

Returns must be made within 30 days of receiving the product. Any returns made after this period will not be accepted.

If the item is damaged, defective, or incorrect upon arrival, please contact us within 7 days of receiving the product for assistance.

How to Initiate a Return

Contact our customer support team at Aldrixstore@gmail.com with your order number and reason for the return.

You may be asked to provide photos or other documentation to verify the condition of the item.

Once your return is approved, we will provide you with a return address and instructions.

Customers are responsible for return shipping fees unless the product is defective, damaged, or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for your return.

Any concerns feel free to contact us at anytime to the following contact information:

Email: Aldrixstore@gmail.com

Tlf: +1(516) 225-7753

Warehouse Location: 26 24th St, Wyandanch, NY 11798